Shipping Policy

Order Processing Time

We strive to process and dispatch all orders within [1-2] business days of . Please note that orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates

Shipping rates are calculated based on the weight of your order and the destination address. You can view the shipping cost at the checkout before completing your purchase.

Shipping Methods

We offer the following shipping methods:

STANDARD SHIPPING : Estimated delivery within [2-3] business days.
INTERNATIONAL SHIPPING : Estimated delivery within [5-7] business days.

Please note that these delivery times are estimates and may vary depending on your location and external factors such as weather conditions and customs clearance.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can track the status of your order by entering the tracking number on our Order Tracking page.

International Shipping

We offer international shipping to select countries. International shipping rates and delivery times vary based on the destination. Please be aware of any customs duties or taxes applicable to your order, as these are the responsibility of the customer.

Countries not covered by our shipping zone are:

Afghanistan, Azerbaijan, Cuba, Iran, Kazakhstan, North Korea, South Sudan, Sudan, Syria, Tajikistan, Turkmenistan, Uzbekistan

Damages

BASHRATYCARE is not responsible for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Payment Transactions: Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

Delivery Issues

If you encounter any issues with the delivery of your order, please contact us immediately. We will investigate the matter and work towards a satisfactory resolution.